Complete Feature Suite
Everything Your Lab
Needs to Succeed
60+ powerful features to manage, grow, and scale your diagnostic lab—from sample tracking to marketing automation
60+
Features
9
Categories
100%
Cloud-Based
24/7
Support
Core Lab Management System
Complete software for day-to-day lab operations
Sample & Test Management
- ✓Sample registration & tracking
- ✓Unique ID / barcode tracking
- ✓Test catalog & pricing setup
- ✓Panel/package configuration
- ✓Turnaround time tracking
- ✓Pending report alerts
- ✓Re-test management
Report Management
- ✓Report upload & storage
- ✓WhatsApp auto-share
- ✓SMS report link
- ✓Email delivery
- ✓Secure patient download portal
- ✓Report archive (multi-year)
- ✓Download tracking logs
Multi-Branch Control
- ✓Branch-wise dashboard
- ✓Central admin control
- ✓Branch performance comparison
- ✓Inter-branch sample transfer tracking
- ✓Daily branch revenue report
Doctor Management
- ✓Doctor profile management
- ✓Referral tracking
- ✓Doctor-wise revenue analytics
- ✓Doctor login portal
- ✓Commission tracking (if applicable)
Patient Management
- ✓Patient database
- ✓Visit history
- ✓Repeat visit tracking
- ✓Automated reminders
- ✓Feedback collection
- ✓Review link automation
Revenue & Payments
- ✓Daily revenue dashboard
- ✓Branch-wise revenue breakdown
- ✓Test-wise income tracking
- ✓Outstanding payment tracker
- ✓Credit doctor tracking
- ✓Online payment gateway integration (UPI / Card / Netbanking)
- ✓Payment-before-report option
- ✓GST invoice export
Staff & Admin Control
- ✓Role-based access
- ✓Staff login tracking
- ✓Technician performance tracking
- ✓Activity logs
- ✓Edit history audit trail
Home Collection System
Manage sample collection from patients' homes
Collection Management
- ✓Home collection booking module
- ✓Collection agent assignment
- ✓Route scheduling
- ✓Agent tracking
- ✓Digital confirmation
- ✓Online pre-payment option
Business Intelligence & Analytics
Data-driven insights for better decisions
Performance Metrics
- ✓Daily test volume
- ✓Revenue trends
- ✓Most popular tests
- ✓Peak hour analysis
- ✓Branch comparison charts
- ✓Delayed report identification
- ✓Doctor contribution ranking
- ✓Monthly performance summary
Lab Marketing & Growth Services
Professional marketing to grow your lab
Social Media Setup
- ✓Professional Instagram setup
- ✓Facebook page optimization
- ✓Google Business optimization
- ✓Branding kit for social posts
Social Media Management
- ✓8–12 posts per month
- ✓Health awareness content
- ✓Festival offers posts
- ✓Custom lab branding
- ✓Basic reel/video editing
Offer Campaign Management
- ✓Health package promotional campaigns
- ✓Custom WhatsApp broadcast to past patients
- ✓SMS broadcast
- ✓Email campaign
- ✓Seasonal package marketing (Diabetes, Thyroid, Full Body Checkups)
Customer Retention System
- ✓Automated reminder for annual health checkups
- ✓Diabetes monitoring reminders
- ✓Thyroid follow-up reminders
- ✓Birthday / health anniversary messages
- ✓Repeat patient targeting campaigns
Review & Reputation Management
- ✓Automated Google review request
- ✓Negative feedback capture internally
- ✓Review growth tracking
- ✓Monthly reputation report
Communication Automation
Stay connected with patients and doctors
Multi-Channel Messaging
- ✓WhatsApp Business integration
- ✓SMS notifications
- ✓Appointment confirmations
- ✓Report-ready alerts
- ✓Payment reminders
- ✓Custom broadcast campaigns
- ✓Doctor monthly summary reports
Branding & Professional Image
Look professional and stand out
Brand Assets
- ✓Custom branded reports
- ✓Lab logo integration
- ✓Professional digital invoice format
- ✓Website landing page for lab (optional)
- ✓Doctor referral PDF brochures
- ✓Corporate client presentation deck
Security & Compliance
Keep your data safe and secure
Data Protection
- ✓Secure cloud storage
- ✓Data encryption
- ✓Access logs
- ✓Data backup
- ✓Exportable audit records
Advanced Add-Ons
Take your lab to the next level
Integrations & Customizations
- ✓Machine integration API
- ✓Barcode printer setup
- ✓Accounting software integration
- ✓Mobile app (future)
- ✓Custom feature development
- ✓White-label version for large chains
Implementation & Support
We help you succeed from day one
Onboarding & Training
- ✓Personalized onboarding
- ✓Staff training (online session)
- ✓Workflow setup consulting
- ✓Dedicated support contact
- ✓Monthly performance review call
- ✓Feature customization support
Ready to Get Started?
See how Inreal LabOS can transform your lab operations